PLEASE NOTE: THIS IS NOT SGR CUSTOMER SERVICE. For any inquiries related to bookings, visit the official SGR website.
When booking the SGR, it is unfortunate you cannot choose a seat you need online unless you physically go to the SGR offices. Because of this, it’s hard to know which side you will be seating, whether it’s the 2 by 2 side or the 3 by 3 side.
The image below will help you know where your seat is and if it’s a window seat, hallway seat, or worse, the middle seat on the 3by3 side.
Hope this helps you in preparing psychologically for the SGR ride.
Mary Nzungu LazaroOctober 18, 2021 at 11:56 am
My sitting number
Robert MateteOctober 22, 2021 at 12:27 pm
I made an inquiry concerning changes I want to make in my booking No. , E2 Nairobi To Mombasa
Travel Date; 26/10/2021
Departure Time: 3:00pm and up to now I have not received a reply. Why????
Stanley mwagogoOctober 24, 2021 at 2:56 pm
I am trying to book but every time I book what I get is try after 20mins what wrong
Phylis jelimoNovember 4, 2021 at 4:46 am
Thanks for your response
Benjamin WambuaJune 5, 2022 at 1:21 pm
Seat number for ticket 5968040